Sales Policy for Heatertoxicnova
Effective Date: December 9, 2024

Welcome to Heatertoxicnova, your trusted source for high-quality heating and cooling products. Our Sales Policy outlines the terms and conditions for making purchases on our website. By making a purchase from Heatertoxicnova, you agree to the terms stated in this policy. We strive to provide clear and transparent information about pricing, shipping, and order processing, ensuring a smooth and pleasant shopping experience for our customers.

1. Product Information

1.1 Accuracy of Product Descriptions

At Heatertoxicnova, we make every effort to ensure the information provided about our products is accurate, including descriptions, specifications, images, and pricing. However, there may be instances where product details such as color, design, or packaging vary slightly due to manufacturer updates or changes. We do not guarantee that the product images on our website will precisely match the actual products you receive.

1.2 Product Availability

All products listed on Heatertoxicnova are subject to availability. While we strive to keep our inventory up to date, some items may become unavailable after your order is placed. If an item is out of stock or unavailable, we will notify you promptly and offer the option to:

  • Cancel the order for a full refund
  • Substitute the unavailable item with a similar product
  • Backorder the item, if applicable

2. Ordering and Payment

2.1 How to Order

To place an order, simply add the desired items to your shopping cart and proceed to checkout. At checkout, you will be prompted to enter your billing and shipping information, as well as payment details. By completing your order, you are agreeing to purchase the items at the listed prices, including any applicable taxes and shipping fees.

2.2 Accepted Payment Methods

We accept the following payment methods for all transactions on Heatertoxicnova:

  • Credit and Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • Other secure payment gateways as available at checkout

All payment transactions are processed securely through third-party payment processors. Heatertoxicnova does not store your payment information.

2.3 Order Confirmation

Once your order is placed, you will receive an order confirmation email containing the details of your purchase, including the items, shipping address, and estimated delivery date. Please review your order carefully and contact us immediately if any information is incorrect.

3. Pricing and Taxes

3.1 Pricing

The prices listed on Heatertoxicnova are in U.S. Dollars (USD) and are subject to change without notice. However, once your order has been confirmed, the price for your items is locked in, and no further changes will apply.

3.2 Sales Tax

Sales tax will be applied to orders shipped to certain states, based on local tax regulations. The applicable sales tax will be calculated during the checkout process and will be included in the final price displayed.

3.3 Shipping Fees

Shipping fees are determined at checkout based on your location and the weight/size of the items in your order. We offer various shipping options, and you will have the opportunity to select the shipping method that best fits your needs. Estimated delivery times will be provided based on the selected shipping option.

4. Shipping and Delivery

4.1 Shipping Policy

We ship orders to the United States only. Orders are typically processed within 1-3 business days after payment confirmation. Delivery times may vary depending on your location and the selected shipping method.

4.2 Order Tracking

Once your order is shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery.

4.3 Shipping Delays

While we make every effort to ensure timely delivery, shipping times may vary due to factors beyond our control, such as weather conditions, shipping carrier delays, or customs processing. If there is a significant delay in your order, we will notify you as soon as possible.

5. Returns and Refunds

5.1 Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your product, we accept returns within 30 days of delivery, subject to our Return Policy. To be eligible for a return, the product must be in its original, unused condition and packaging.

5.2 Refunds

Once your return is received and inspected, we will process your refund. Refunds will be issued to the original payment method. Please allow 5-7 business days for the refund to appear on your account, depending on your payment provider.

5.3 Non-Returnable Items

Certain items are non-returnable, including but not limited to:

  • Opened or used products
  • Custom or personalized items
  • Final sale or clearance items

6. Limitation of Liability

To the extent permitted by law, Heatertoxicnova will not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or services. By using this website, you agree to indemnify and hold harmless Heatertoxicnova from any claims, damages, or expenses that arise out of your use of the website or the products purchased.

7. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the state of Colorado, without regard to its conflict of law principles. Any disputes relating to these Terms shall be subject to the exclusive jurisdiction of the courts located in Ridgway, Colorado.

8. Changes to This Sales Policy

We reserve the right to modify or update these Sales Terms at any time. Any changes will be posted on this page, and the Effective Date will be updated accordingly. We encourage you to review this page periodically to stay informed of any updates.

Thank you for choosing Heatertoxicnova for your heating and cooling needs. We appreciate your business!

9. Customer Support

If you have any questions or concerns regarding our Sales Policy, please do not hesitate to contact our customer support team:

We are available Monday through Friday, 9:00 AM to 5:00 PM (PST).