Privacy Policy for Heatertoxicnova
Effective Date: December 9, 2024

At Heatertoxicnova, we prioritize your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you visit or make a purchase on our website. By accessing or using our website, you consent to the collection and use of information as described in this policy.

We value your trust and are committed to safeguarding the privacy of all our visitors and customers. We encourage you to read this policy carefully before providing any personal information on Heatertoxicnova.

1. Information We Collect

1.1 Personal Information

When you visit our website, create an account, place an order, or interact with our customer support, we may collect the following personal information:

  • Full Name
  • Billing and Shipping Address (street address, city, state, ZIP code)
  • Email Address
  • Phone Number
  • Payment Information (credit card details, processed securely via third-party payment gateways)

1.2 Non-Personal Information

We also collect non-personally identifiable information automatically when you visit our website. This information helps us improve the user experience, track website performance, and understand customer preferences. This includes:

  • IP Address
  • Browser Type and Version
  • Device Type and Operating System
  • Pages Visited (URLs, landing pages, exit pages)
  • Time Spent on Pages
  • Referring Websites (how you arrived at our site)

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that allow us to remember your preferences, provide personalized content, and analyze website traffic. You can choose to disable cookies in your browser settings, but doing so may affect some features of our website.

2. How We Use Your Information

2.1 Order Fulfillment and Customer Service

We use your personal information to:

  • Process and fulfill your orders, including shipping, delivery, and invoicing
  • Communicate with you about your order status, delivery updates, and any issues related to your purchase
  • Provide customer support and resolve any questions or concerns you may have

2.2 Personalized Experience

We use your data to personalize your experience on our website. This includes:

  • Offering product recommendations based on your browsing and purchase history
  • Sending promotional emails and newsletters that may interest you, based on your preferences
  • Customizing content and advertisements to better match your needs and interests

2.3 Improving Our Services

We analyze the non-personal data we collect to:

  • Enhance website functionality and performance
  • Track and improve our marketing campaigns
  • Develop new features and improve customer satisfaction

3. Data Security

At Heatertoxicnova, we implement industry-standard security measures to protect your personal information. This includes using Secure Socket Layer (SSL) encryption for sensitive data such as payment information, and securing servers against unauthorized access.

While we take reasonable precautions to protect your data, please note that no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee the absolute security of your personal information.

4. Third-Party Disclosure

We respect your privacy and do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your personal data with trusted third-party service providers who assist us in operating our website, processing payments, and delivering orders. These service providers are bound by confidentiality agreements and are only authorized to use your information to the extent necessary to perform their services for Heatertoxicnova.

We may also disclose your information in the following circumstances:

  • Legal Compliance: If required by law or legal process, we may disclose your information to comply with applicable regulations or legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.

5. Your Rights and Choices

5.1 Access and Control

You have the right to access, update, or delete your personal information. You can manage your account details and preferences through your Heatertoxicnova account settings. If you wish to opt out of receiving marketing communications, you can unsubscribe by following the instructions provided in each email, or you may contact us directly.

5.2 Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Once the information is no longer needed, we will securely delete or anonymize it.

5.3 Cookies and Tracking

You have the option to disable cookies through your browser settings. However, please note that doing so may affect your ability to use certain features of our website. You can also manage your preferences regarding targeted ads through your browser or third-party tools.

6. Children’s Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

7. International Users

If you are accessing Heatertoxicnova from outside the United States, please be aware that any information you provide to us will be transferred to the United States, where it will be processed and stored. By using our website, you consent to this transfer and processing of your personal data in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page with an updated “Effective Date.” Please review this page periodically for any updates. Continued use of the website following the posting of changes will constitute your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us:

Email: info@heatertoxicnova.com
Phone: 573-684-0837
Address: 3334 John Daniel Drive, Ridgway, Colorado, United States

Thank you for choosing Heatertoxicnova. We value your trust and are committed to protecting your privacy.